You can return your online order within 30 days of receiving your order without having to give any reason. If you received items from one order in several parcels, the 30-days return period begins on the day you received the last parcel. In order for us to fully refund your returned items you must return them in suitable packaging and if the items are not used, worn or damaged more resulting from the handling than what is necessary to establish the nature, characteristics and functioning of the items.
We kindly ask you to also meet the following conditions:
- The product is in its original state and packaging.
- Apparel has the original tags attached.
- Accessories have all parts of the original packaging.
- Footwear is in the original shoe box.There are different return methods depending on where you purchased your product. Items purchased at the online shop can be returned to us by post, or hand delivered to our store.
Easy Runner, 4-6 Horfield Rd, St Michael’s Hill, Bristol, BS28EA.
Tel: 0117 9297787