We have to limit the amount of customers in the shop at any one time.
To do this we have implemented a booking system which will take precedent over ‘walk in’ customers. This will allow 1 hour for for an assessment. We will be wearing protective equipment, carrying out regular cleansing between clients on high contact areas such as door handles, seating areas, till and treadmills.
We respectfully ask for clients booking in or walk in customers, to either come alone or with a helper / carer only; as every extra body increases our risk and our ability to navigate the space safely. We would also ask for you to wear a protective mask if possible again as per Government guidelines for enclosed spaces.
Please bear in mind that this is a shoe fit service, any full injury assessments, 3d gait analysis and podiatry services will need to be booked with RunLab!There is a booking fee of £15 which will be redeemed
against the price of the shoes if purchased or which will count as the analysis charge if shoes aren’t purchased. This can however be used against shoes if they are purchased within 30 days of the analysis. Please be aware it is transferable should you miss the appointment for any reason, it is however non refundable!!!
(we simply cannot afford to have slots booked and not used at this point.
Anybody wishing to exchange shoes, please call to arrange a time slot from 15th June onward, or for straight replacements (like for like with no analysis) we can also arrange to deliver.
The designated time slots are 60 minutes. As most fittings take around 45 mins this gives us approximately 15 mins between appointments for cleaning down, and resetting for the next client. any further injury requirements will possibly need to be re-booked via RunLab.
We very much hope that these measures do not impact too severely on your visit, and we thank you in advance for helping us to slowly return to work so we can serve the running community for another 33 years.